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Version: 1.28 (Current)

Previous step

Audience: Low-code Engineers

Skill Prerequisites: Actions, User Guides

Moves the user back to the previous step of the guide they're following. Use it on a step's button, typically one labeled Back. The current step is marked as not done, and the previous step is shown.

This action is only available in User Guides.

Which step is previous​

The previous step is the closest step before the current one, in the guide's step order, that the user can see:

  • A step with a Condition is used only if the condition is true for this user.
  • A step without a condition is used only if it's enabled.

Steps that don't qualify are skipped. If there's no step before the current one, the action shows the error No previous step. Don't add a Back button to the first step.

Typical Use Cases​

  • The Back button of a step
  • Let users review an earlier step without restarting the guide

Don't use it to​

Action NameDescription
Next stepMoves forward to the next step.
Go to stepMoves to a step you choose.
Finish guideMarks the guide as finished and closes it.

Input Parameter Reference​

This action has no parameters.

Considerations​

  • Progress is saved per user. The current step is marked Not Done in the user's step history, and the previous step becomes their current step.
  • The guide must be running. If the user has no current step in this guide, the action does nothing.
  • The step is shown right away, so actions after this one on the same button don't run.

Examples​

tip

To understand how to use the below examples, please see Running Examples.

1. Back button​

Add this action to a step's Back button.

{
    "Title": "Previous step",
    "ActionType": "PreviousStep",
    "Description": "Go back one step",
    "Parameters": {}
}

Revised 09/27/2026